{"id":11238,"date":"2025-04-15T20:46:56","date_gmt":"2025-04-15T20:46:56","guid":{"rendered":"https:\/\/www.papillons-boutique.ro\/?page_id=11238"},"modified":"2025-04-16T11:52:54","modified_gmt":"2025-04-16T11:52:54","slug":"politica-de-livrare-retur","status":"publish","type":"page","link":"https:\/\/www.papillons-boutique.ro\/ro\/politica-de-livrare-retur\/","title":{"rendered":"Politica de livrare \/ retur"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11238\" class=\"elementor elementor-11238\">\n\t\t\t\t<div class=\"elementor-element elementor-element-678d621 e-flex e-con-boxed e-con e-parent\" data-id=\"678d621\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d407c7 elementor-widget elementor-widget-text-editor\" data-id=\"5d407c7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><b>1. Politica de Livrare a serviciilor<\/b><\/h3>\n<p><b>Livrarea serviciilor&nbsp;<\/b>se face astfel:<\/p>\n<p>1.1 Dup\u0103 achizi\u021bionarea a unul sau mai multe pachetele disponibile de pe site, ve\u021bi fi contactat prin datele de contact completate \u00een momentul comenzii online.<\/p>\n<p><strong>Livrarea se va face in 24-48 ore &#8211; 1-2 zile lucratoare prin Fan Curier.<\/strong><\/p>\n<p><em><span style=\"text-decoration: underline;\"><strong>Pentru comenzile din ora\u0219ul Bra\u0219ov taxa de livrare va fi gratuit\u0103, iar livrarea se va face \u00een aceea\u0219i zi.<\/strong><\/span><\/em><\/p>\n<p>1.2 Prestarea serviciilor va avea loc conform contractului primit pe mail, dup\u0103 ce v\u0103 contact\u0103m pentru stabilirea exact\u0103 a serviciilor.<\/p>\n<p>1.3 Prin \u00eenregistrarea unei Rezerv\u0103ri pe site, Cump\u0103r\u0103torul \u00ee\u0219i manifest\u0103 expres dorin\u021ba de achizi\u021bionare a serviciilor. Dup\u0103 plasarea rezerv\u0103rii pe site, Cump\u0103r\u0103torul va primi un email prin care este informat c\u0103 rezervarea a fost \u00eenregistrat\u0103, un email prin care este informat c\u0103 rezervarea este confirmat\u0103 \u0219i pa\u0219ii necesari pentru plata serviciului rezervat.<\/p>\n<p>1.4&nbsp;Pre\u021bul fiec\u0103rui serviciu este indicat pe pagina de prezentare a fiec\u0103rui serviciu. Pentru serviciile prestate\/livrate, V\u00e2nz\u0103torul\/Prestatorul va emite factura fiscal\u0103 pe care o va transmite prin intermediul po\u0219tei electronice c\u0103tre Cump\u0103r\u0103tor.<\/p>\n<p>1.5&nbsp;Prin trimiterea rezerv\u0103rii c\u0103tre V\u00e2nz\u0103tor, Cumparatorul \u00ee\u0219i exprim\u0103 acordul s\u0103 primeasc\u0103 facturile \u00een format electronic.<\/p>\n<p>1.6&nbsp;Livrarea serviciilor are loc \u00een mediul on-line sau la sediul firmei. Informa\u021bia legat\u0103 de locul desf\u0103\u0219ur\u0103rii se afl\u0103 afi\u0219at\u0103 pe pagina serviciului rezervat.<\/p>\n<p>1.7&nbsp;<b>Pentru prest\u0103rile de servicii&nbsp;&nbsp;<\/b>activit\u0103\u021bile se presteaz\u0103 \u00een zilele \u0219i intervalele orare conform programului orar al firmei. Cump\u0103r\u0103torul este \u00eendrept\u0103\u021bit s\u0103 primeasc\u0103 serviciile solicitate doar dup\u0103 efectuarea pl\u0103\u021bii \u0219i \u00eencasarea sumelor de bani \u00een contul Prestatorului.<\/p>\n<h3><b>2. Politica de retur<\/b><\/h3>\n<p>Orice reclama\u021bie privind livrarea \u00een mediul on-line a serviciilor c\u0103tre Client va fi adus\u0103 la cuno\u0219tin\u021ba V\u00e2nz\u0103torului \u00een maximum 48 de ore de la derularea serviciilor, telefonic sau prin e-mail la adresa: contact@papillons-boutique.ro, urm\u00e2nd ca firma s\u0103 solu\u021bioneze reclama\u021bia \u00een cel mai scurt timp posibil.<\/p>\n<p>Din motive de organizare \u0219i func\u021bionare, \u00een cazul \u00een care serviciile on-line nu pot fi livrate, clientul este \u00eendrept\u0103\u021bit s\u0103 primeasc\u0103 sumele \u00eencasate deja de&nbsp;CUSTOM GRAPHICS SRL, dar nu \u0219i desp\u0103gubiri suplimentare. Valoarea maxim\u0103 a obliga\u021biilor V\u00e2nz\u0103torului fa\u021b\u0103 de orice Client \u00een cazul nelivr\u0103rii unui serviciu este valoarea sumei \u00eencasate de la Client pentru respectivul serviciu.<\/p>\n<p>\u00cen situa\u021bia \u00een care se renun\u0163\u0103 la un serviciu programat cu mai pu\u0163in de 24 de ore \u00eenainte de data \u0219i ora stabilit\u0103 pentru efectuarea acestuia,&nbsp;<b>V\u00e2nz\u0103torul este \u00eendrept\u0103\u021bit s\u0103 primeasc\u0103 100% din costul serviciului anulat<\/b>, clientul av\u00e2nd dreptul, dar nu \u0219i obliga\u021bia de a reprograma serviciul. Responsabilitatea anun\u021b\u0103rii neprezent\u0103rii la ora \u0219i data programat\u0103 pentru a beneficia de un anumit serviciu apar\u021bine \u00een exclusivitate Cump\u0103r\u0103torului, V\u00e2nz\u0103torul neput\u00e2nd fi \u021binut responsabil pentru asta. Aceast\u0103 regul\u0103 nu mai este valabil\u0103 \u00een caz de for\u021b\u0103 major\u0103.<\/p>\n<h3><b>3. Metode de plat\u0103<\/b><\/h3>\n<p><b>Plata online \u2013 Netopia<\/b><\/p>\n<p>Plata serviciilor cump\u0103rate se poate efectua online cu cardul personal sau cu cardul firmei, \u00een condi\u021bii de siguran\u021b\u0103 deplin\u0103. Plata prin card este o metod\u0103 sigur\u0103 deoarece datele cardului t\u0103u nu vor fi stocate de c\u0103tre procesator, ele fiind securizate \u0219i incriptate. Pentru efectuarea pl\u0103\u021bii vei introduce num\u0103rul cardului t\u0103u, data expir\u0103rii \u0219i codul CVV2\/CVC2 (ultimele trei cifre inscriptionate pe banda de pe verso, ce con\u021bine \u0219i semn\u0103tura ta). Tranzac\u021biile se fac \u00een lei, la cursul de schimb al b\u0103ncii tale,&nbsp; indiferent de valuta pe care o ai \u00een cont.<\/p>\n<p><b>Plata prin transfer bancar<\/b><\/p>\n<p>Urm\u00e2nd instruc\u021biunile cuprinse pe pagina de plat\u0103 a serviciilor rezervate, po\u021bi efectua plata \u0219i prin transfer bancar urm\u00e2nd ca serviciile s\u0103 fie prestate dup\u0103 \u00eencasarea banilor \u00een contul prestatorului \u2013 CUSTOM GRAPHICS SRL<\/p>\n<p><b>Aten\u021bie!<br><\/b>\u00cen cazul pl\u0103\u021bilor online V\u00e2nz\u0103torul\/Prestatorul nu este \u0219i nu poate fi f\u0103cut responsabil pentru niciun alt cost suplimentar suportat de Cump\u0103rator, incluz\u00e2nd dar nelimit\u00e2ndu-se la comisioane de conversie valutar\u0103 aplicate de c\u0103tre banca emitent\u0103 a cardului acestuia, \u00een cazul \u00een care moneda de emitere a cardului difer\u0103 fa\u021b\u0103 de moneda na\u021bional\u0103 (leul rom\u00e2nesc).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Politica de Livrare a serviciilor Livrarea serviciilor&nbsp;se face astfel: 1.1 Dup\u0103 achizi\u021bionarea a unul sau mai multe pachetele disponibile de pe site, ve\u021bi fi contactat prin datele de contact completate \u00een momentul comenzii online. Livrarea se va face in 24-48 ore &#8211; 1-2 zile lucratoare prin Fan Curier. Pentru comenzile din ora\u0219ul Bra\u0219ov taxa [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11238","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v24.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politica de livrare \/ retur | Papillons Botique<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.papillons-boutique.ro\/ro\/politica-de-livrare-retur\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politica de livrare \/ retur\" \/>\n<meta property=\"og:description\" content=\"1. Politica de Livrare a serviciilor Livrarea serviciilor&nbsp;se face astfel: 1.1 Dup\u0103 achizi\u021bionarea a unul sau mai multe pachetele disponibile de pe site, ve\u021bi fi contactat prin datele de contact completate \u00een momentul comenzii online. Livrarea se va face in 24-48 ore &#8211; 1-2 zile lucratoare prin Fan Curier. 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